Senior Recruiting Operations & Analytics Specialist
Description
About the Role
NinjaOne is scaling rapidly and hiring is a core growth lever. As we increase velocity globally across GTM, Product, and Engineering, our recruiting infrastructure must be precise, predictable, and built for scale. We are seeking a highly tactical, systems-minded, data-driven Senior Recruiting Operations & Analytics Specialist to power the operational engine behind Talent Acquisition. This role builds and optimizes the workflows, reporting infrastructure, and system integrations that enable recruiting to operate with discipline and credibility. You will execute the operational strategy set by TA leadership. You will translate hiring plans into capacity visibility, instrument clean reporting across systems, and replace manual tracking with scalable, best-practice infrastructure. This role sits at the intersection of TA, Finance, and HRIS, ensuring hiring decisions are grounded in trusted data and realistic delivery expectations. If you are an Excel expert, energized by building systems, improving signal clarity, and eliminating spreadsheet dependency, this role is for you.
Location - We are flexible on hybrid/remote working from home if you are located in the USA and reside in one of the following states: CA, CO, CT, FL, GA, *IL, KS, MA, ME, NC, NJ, NY, OR, TN, TX, VA, or WA. Preference will be given to candidates based in Austin, TX or those willing to relocate unassisted who are able to work in-office 2 days per week.
What You’ll Be Doing
Systems & Infrastructure
- Configure and rebuild workflows, stage mappings, automation rules, and reporting logic during migration from Jobvite to the new ATS
- Own ongoing optimization and maintenance of the ATS, embedding structured workflows and eliminating spreadsheet-based tracking
- Reconcile and maintain alignment across ATS, Dayforce, and Finance systems to ensure accurate headcount, requisition, and offer reporting
- Run regular system audits to identify broken workflows, duplicate records, reporting gaps, or data inconsistencies and resolve root causes
Process Build & Automation
- Audit existing spreadsheet processes, redesign them inside core systems, and implement automation to eliminate manual tracking and reporting gaps.
- Build and document standardized hiring workflows directly within the ATS
- Automate interview scheduling, feedback collection, approvals, and reporting to reduce manual effort and variability
- Standardize intake forms, approval flows, and offer processes to improve clarity and decision velocity
Reporting & Data Integrity
- Build and maintain recruiting dashboards in Power BI that pull directly from ATS and Dayforce source systems
- Clean and normalize historical data, correct inconsistent stage mappings or status usage, and define standardized metric definitions across systems
- Validate reporting outputs before distribution to leadership, resolving discrepancies at the root cause
Experience & Workflow Friction
- Identify where candidates or hiring managers stall in the process and adjust workflows to improve velocity
- Use workload and funnel data to recommend requisition rebalancing when capacity thresholds are exceeded
- Additional duties as assigned
About You
- 3–4+ years of hands-on experience in recruiting operations, ATS administration, talent analytics, or workforce planning in a fast-paced, growth-oriented environment
- Direct experience configuring and maintaining an ATS, including workflows, stages, automation rules, templates, and reporting logic
- Proven track record of replacing spreadsheet-based tracking with system-driven workflows and automation
- You are fluent in advanced Excel including VLOOKUP or XLOOKUP, multi-sheet reconciliation, pivot tables, and cross-system data validation and use it to identify inconsistencies before they become reporting issues.
- Hands-on involvement in migrating from Jobvite to a new ATS, rebuilding workflows, mapping historical data, and validating reporting accuracy post-migration
- Familiarity with Dayforce HRIS and experience aligning recruiting data with employee and headcount records
- Practical experience developing recruiting dashboards in Power BI, including transforming raw data into actionable insights
- Strong working knowledge of recruiting funnel metrics, including conversion rates, stage velocity, time-to-fill, and offer acceptance trends
- Experience building basic recruiter capacity trackers and modeling expected delivery timelines based on historical data
- Comfortable reconciling data across ATS and HRIS systems and resolving inconsistencies at the source
- Detail-oriented and process-driven, with a bias toward standardization and clean documentation
- Able to communicate data findings clearly to recruiters and TA leadership and translate them into operational improvements
- Aligned with NinjaOne’s values of Curiosity, Integrity, Kindness, Humility, and Builders, bringing a builder mindset to everyday execution
About Us
NinjaOne unifies IT to simplify work for more than 35,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
What You’ll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunities for growth and advancement.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunities for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.